Support

Questions, problems or ideas: email [email protected]. Please say which device you use (iPad or iPhone) and what you were doing when something went wrong.

Getting started

Join the beta: open testflight.apple.com/join/BNgyTGA3 on your iPhone or iPad (iOS 18 or later). It installs Apple's free TestFlight app, then WordCatch. To send feedback, take a screenshot in WordCatch and share it with TestFlight, or email us.
Enter who WordCatch is for, and allow the permissions it asks for.
Pick a few words the person uses often. For each, record them saying it at least twice, on different days if you can.
Turn on Learn automatically on the Listen screen. When they repeat a word and someone says it back, WordCatch learns it.

Common questions

It says speech recognition isn’t available

Turn on Settings › General › Keyboard › Enable Dictation, which downloads Apple’s speech model, or download Whisper in WordCatch’s Settings › Whisper.

It confuses the person with someone else

Add family and caretaker voices in Settings › Voices. Each person talks for about 20 seconds.

The voice sounds robotic

In Settings › Voice, download a natural AI voice (listen to samples first), or get Apple’s free Premium voices in your device’s Settings › Accessibility › Spoken Content › Voices.

Two words keep getting mixed up

Record both words back to back a few times. WordCatch shows which pairs it mixes up on the Words screen and in its accuracy report.

Using more than one iPhone or iPad

Sign in to the same iCloud account on each one and leave Settings › iCloud Sync on. Words, recordings, pictures and folders stay the same everywhere. A new device picks everything up by itself.

Sharing with family, teachers or therapists

On the device that has the person, open Settings › People and Sharing and tap Share. Invite people on their own iCloud accounts, and choose whether each can add to it or only view. When they open the invitation, the person appears in their WordCatch. If they already set the person up themselves, even under another name, WordCatch asks which person it is and joins the two. You can remove anyone, or stop sharing, at any time.

More than one person on a device

Settings › People and Sharing › Add a Person. Each person's words, recordings, learning and backups are kept apart. Their emoji at the top of the main screens switches between them.

I deleted a recording by mistake

In Library, tap the trash button at the top: Recently Deleted keeps recordings for 30 days. Tap Restore to put one back with its word.

Backing up and moving to a new device

In Settings › Backups, choose a folder in iCloud Drive and turn on daily backups (everyone on the device is backed up, each in their own folder). On a new device signed in to the same iCloud, sync brings everything over; a backup can also be restored in the same place.

WordCatch is made by ColeCustomWorks.